PRIVACY POLICY

Privacy Policy 711cuci — We Take Care of Your Data

At 711cuci, your privacy is not merely a legal obligation — it is a responsibility we take seriously. This document clearly explains how we collect, use and protect your personal information at all times.

PDPA 2010 Compliant 256-bit SSL Encryption No Data Sales
Last updated: 1 January 2026

This Privacy Policy describes 711cuci's personal data management practices and applies to all members using our platform. By registering for or using 711cuci's services, you agree to the terms of this Privacy Policy.

1 Introduction

711cuci is committed to protecting the privacy of all members and users of our platform. This Privacy Policy is prepared in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and outlines your rights and responsibilities regarding your personal data.

We understand that your trust is our most valuable asset. Every data management decision is made with members' interests and safety as the top priority. Your personal data will never be used beyond the scope stated in this document without your explicit consent.

711cuci acts as the data controller and bears full responsibility for processing members' personal data in compliance with Malaysia's PDPA requirements.

If you have any questions or concerns regarding your privacy, our team is ready to assist. Contact details are available at the end of this document.

2 Personal Data We Collect

711cuci collects personal data through various means when you interact with our platform. The following are the categories of data we collect:

Data Category Example Information Primary Purpose
Identity Information Full name, IC number, date of birth KYC verification & member eligibility
Contact Information Phone number, email address Account communications & notifications
Financial Information Bank account number, e-wallet Deposit & withdrawal processing
Usage Data Activity logs, wagering records Service improvement
Technical Data IP address, device type, browser Security & Login Verification
Cookies & Tracking Session cookies, user preferences Enhanced user experience

We only collect data that is strictly necessary for the stated purposes. The principle of data minimisation is consistently applied across every process.

3 How We Use Your Data

The personal data we collect is used solely for lawful and transparent purposes. The following are the primary uses of your data on the 711cuci platform:

  • Account Management: Creating, verifying, and maintaining your member account, including mandatory KYC processes.
  • Transaction Processing: Ensuring deposits, withdrawals, and all financial transactions are processed correctly and securely.
  • Service Communications: Sending important notifications related to your account, transactions, promotions, and service updates.
  • Platform Security: Detecting and preventing fraud, money laundering, and other security threats.
  • Legal Compliance: Meeting reporting and compliance requirements with relevant authorities when necessary.
  • Service Improvement: Analyzing usage patterns to improve overall platform quality and member experience.
  • Customer Support: Resolving inquiries, complaints, and technical issues you report to our team.

We do not use your data for fully automated decision-making that materially affects your rights or interests without human intervention.

4 Data Sharing With Third Parties

711cuci does not sell, rent or disclose your personal data to any third party for commercial purposes without your consent. However, there are limited situations where data sharing is necessary:

  • Payment Providers: Transaction information that must be shared with banks, e-wallet operators, or payment processors to complete your transactions.
  • Game Service Providers: Minimum information required by third-party game providers to grant you access to their games on our platform.
  • Authority: Data required by law enforcement agencies, courts or regulatory authorities pursuant to a valid order issued.
  • Fraud Prevention Service: Information that must be shared with security and anti-fraud service providers to protect the integrity of the platform.

All third parties we work with are subject to strict data protection agreements and must adhere to security standards equivalent to or higher than those of 711cuci.

In the event of a company merger, acquisition or asset sale, members' personal data may be transferred to the successor entity — subject to member notification and the continuation of equivalent or greater protection.

5 Data Security Measures

We invest seriously in security infrastructure to ensure your personal data is always protected against unauthorized access, modification, or disclosure.

  • 256-bit SSL Encryption: All data transmitted between your device and 711cuci servers is protected with industry-grade encryption.
  • Two-Factor Authentication (2FA): An additional security layer available to all members to prevent unauthorized account access.
  • 24/7 Monitoring: Automated monitoring systems operate around the clock to detect and contain any suspicious activity.
  • Internal Access Control: Only authorised personnel may access members' personal data, and every access is logged for audit purposes.
  • Secure Servers: Data is stored in data centres that comply with international security standards, with both physical and digital safeguards in place.

While we take all reasonable precautions, no system is 100% breach-proof. You also play a role in keeping your account secure by using a strong password and not sharing your login credentials.

6 Cookies and Tracking Technologies

The 711cuci platform uses cookies and similar tracking technologies to enhance your experience. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as session login, security and navigation. These cookies cannot be disabled.
  • Performance Cookies: Collecting information on how you use the platform to help us identify areas for improvement.
  • Functional Cookies: Saving your preferences such as language, display settings, and login details for a smoother experience next time.
  • Analytics Cookies: Helping us understand aggregate usage patterns (without identifying individuals) for service improvement purposes.

You can manage your cookie settings through your browser at any time. However, disabling certain cookies may affect the functionality of some parts of the platform.

7 Data Retention Period

711cuci retains your personal data for as long as necessary to fulfil the purpose of collection or as required by applicable Malaysian law.

  • Active Account Data: Retained for the full duration that your account remains active on the 711cuci platform.
  • Transaction Records: Retained for a minimum of 7 years in line with Malaysia's financial and tax legislation.
  • Communication Logs: Retained for 3 years for dispute resolution and customer support purposes.
  • KYC Data: Retained for a minimum of 5 years after account closure or the date of the last transaction, whichever is later.
  • Closed Account Data: Upon account closure, your data will be securely archived and deleted once the mandatory retention period expires.

Once the retention period ends, your data will be securely deleted or anonymised using methods that ensure it cannot be recovered or re-linked to you.

8 Your Rights as a Member

Under Malaysia's PDPA and this Privacy Policy, you have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of the personal data we hold about you at any time.

Right to Rectification

You may request correction of inaccurate or incomplete data in your records.

Right to Erasure

You may request deletion of your data, subject to mandatory legal retention requirements.

Right to Object to Processing

You may opt out of data processing for direct marketing purposes at any time.

Right to Data Portability

You may request your data in a structured, machine-readable format for transfer.

Right to Restrict Processing

You may request restriction of your data processing under certain prescribed circumstances.

To exercise any of the above rights, please contact our data protection team at [email protected]. We will process your request within 14 business days.

9 Child Protection

The 711cuci platform is strictly for adult users aged 18 and above. We do not knowingly collect personal data from minors.

If you believe a minor has registered or used our platform without authorization, please contact us immediately. We will act promptly to close the account and delete all associated data.

Parents and guardians are advised to monitor their children's online activities and ensure they do not access gambling platforms. 711cuci applies a strict KYC process to verify the age of all new members.

10 Privacy Policy Amendments

711cuci reserves the right to update or amend this Privacy Policy from time to time to reflect changes in business practices, legal requirements or improvements to data protection.

Any significant amendments will be communicated to members via their registered email or in-platform notification at least 14 days before taking effect. For minor amendments, the "Last updated" date at the top of this document will be updated.

We encourage you to review this Privacy Policy periodically. Continued use of the platform after any amendments take effect will be considered acceptance of the updated terms.

11 Contact Our Privacy Team

If you have any questions, concerns, or wish to exercise your privacy rights, the 711cuci Data Protection Officer (DPO) team is here to help:

  • Privacy Email: [email protected]
  • General Support Email: [email protected]
  • Live Chat: Available 24/7 via the 711cuci platform
  • Response Time: Within 14 business days for privacy-related enquiries

For complaints that cannot be resolved through our internal channels, you have the right to lodge a complaint with the Department of Personal Data Protection (JPDP) Malaysia, the relevant supervisory authority in the country.

We take every privacy inquiry and complaint seriously and are committed to providing clear, accurate, and helpful responses in every situation.

Your Privacy Is Our Priorities

711cuci is more than just an entertainment platform — we are a platform that genuinely respects and protects every piece of information you entrust to us.

Malaysia PDPA Compliance

All our data management practices are designed to meet and exceed the requirements of the Personal Data Protection Act 2010. Compliance is not optional — it is our minimum standard.

Highest-Level Encryption

256-bit SSL Encryption protects every bit of data transmitted and received on our platform. The same technology used by the world's leading banking and financial institutions.

No Data Sales

We have never and will never sell members' personal data to advertisers or data brokers. Your data is used solely for the services you registered for.

Full Control in Your Hands

Through your account panel, you can update personal information, manage privacy settings, and request data deletion easily at any time.

Regular Security Audits

Our security infrastructure and data protection practices are regularly reviewed by independent security experts to ensure no vulnerabilities go unaddressed.

Dedicated Privacy Support

Our dedicated Data Protection Officer team handles all privacy inquiries and complaints with prompt responses and member-focused resolutions.

Your Data is Safe, Keep Your Gaming Fun

With your privacy protected and your data secure, you can focus on the best entertainment experience with 711cuci. Register today and enjoy a platform that fully respects you.

Your Data is Protected Malaysia PDPA Compliant No Data Sales
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